Disability Management is process-driven and focuses on developing internal management systems designed to return all employees (regardless of the origin of their injury or illness) to their maximum productive capabilities via quicker post-injury response, early case management, and return-to-work programs.

Disability management recognizes that the process begins with the design of internal structure and programs.  An organization must first decide how they want to management disability and then select the process and vendors which best meet specific needs.

Disability management recognizes that people are ultimately at the heart of the process -- and that people shouldn't be viewed as "occupational" or "non-occupational" -- subject to different treatment depending on the label that's applied.  Disability Management starts with the question: is it disability that differs or the systems which have evolved to manage disability?  In the end, people become disabled and if the characteristics of each person's disability are similar, what sense does it make to approach managing disability differently, depending on the "bucket" it happens to fall in?  Instinctively, the answers argue for integrated internal corporate standards and practices.

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